Privacy Policy

Zentor HK Ltd believes in protecting your privacy. We shall not collect any of your personal information from you via this website if you do not volunteer to participate. We do not sell, share, or rent personal information to third parties without your consent, except in certain specific cases described below.

If you choose to register or submit personally identifiable information to us, you agree to the use of such information in accordance with this privacy policy. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

This Privacy Policy has been developed in accordance with the Personal Data (Privacy) Ordinance (Chapter 486) of the Laws of the Hong Kong Special Administrative Region of the People’s Republic of China. The Ordinance provides data subjects with right to ascertain whether Zentor HK Limited holds personal data relating to them, to obtain a copy of that data, and to correct any data that is inaccurate.

Types of Information We Collect

  • Cookies / Pixel tags
    Zentor HK Limited uses your IP address to assist in diagnosing problems with our server, and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. We use software to track the activity of users on our site. This is never done at the individual level and is always done in isolation from your specific identity. If you do not wish to reveal any details of your demographics, location and other non-identity specific information, you can set your browser in order to be notified when you receive a cookie, offering the opportunity to decide whether you will accept it or not. If you reject cookies, you may still use the site; however, you may not be able to access all areas or features.We may also use “pixel tags” (also called “web beacons” or “clear gifs”), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications. If you would like more information about this practice and to know your choices about not having your information used by these companies, please contact [email protected]
  • Job Applications
    If you submit a job application to Zentor HK Limited, we may use the personal information that you supply, such as your email address and phone number, to contact you about possible openings. We may also contact previous employers and references.
  • General Browsing
    General use of this website does not require users to reveal or disclose any personal information and data. However, we automatically record information sent by your browser on our server logs, including your IP address, the pages you visit and other non-personally identifiable information, which we use to analyze our web traffic and administer our servers.However, under certain circumstances, Zentor HK Limited may need to collect such information for a specific purpose. Should this be the case, we shall inform you that the information is being collected. Once the intended purpose has been fulfilled, the information concerned is destroyed or disassociated with your identity.
  • User Accounts and Profiles
    Various parties, including clients, potential clients, affiliates, and employees, at Zentor HK Limited may be required to create User Accounts which requires them to submit various personal and/or company details. Access to these User Accounts is controlled by the User with their personal User Name (personal email address) and personal password. It is the responsibility of the User to keep the password secret and secure from any third party. If the User believes that the security of their User Account has been breached or compromised, they should contact Zentor HK Limited immediately and Zentor HK Limited shall not be held liable in respect there.Users agree to be truthful when submitting personal information and to keep their personal information current and accurate at all times by editing the information of their User Account.The security of this information is addressed in the security section below. We treat the information you provide to us as confidential information; it is, accordingly, subject to our company’s security procedures and corporate policies regarding protection and use of confidential information. Information is generally processed and stored in Hong Kong.Please note that Zentor HK Limited will never send you an email requesting your user name, password, credit card number of social security number. If you receive an email that looks like it’s from Zentor HK Limited, but asks for your credit card number or social security numbers, it’s a fraudulent email, or “phish”. We recommend that you delete the email. If you believe “phishers” have gotten access to your personal or financial information, we recommend that you also change your password and inform us accordingly.

How We Use Information Collected

We may use your information in the following ways:

  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our services and promotions, unless you have directed us not to contact you with promotional communications
  • To administer promotions
  • To help us address problems with and improve our site design, and services
  • To analyze trends and statistics
  • To protect the security or integrity of our websites and our business

E-mail Newsletters & Targeted Marketing Preferences.

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and/or services which we think will be of interest and relevance to you as an individual. For further information on this service or to opt out of receiving further email newsletters contact [email protected].

Personalised Advertising

If you browse this Website you may receive banner advertisements whilst browsing other reputable websites. We are committed to providing you with information which is relevant to you. The banner advertisements will relate to products and/or services which have been viewed whilst browsing this Website on your computer or other device. This service is provided by Zentor HK Ltd via a reputable third party specialist company through the use of ‘cookies’ placed on your computer or other device. This reputable third party does not and cannot obtain any personal information about you, it does not know who you are and it does not store IP addresses. For further information on this service or to opt out of receiving further personalised advertisements contact [email protected].

Conditions under which collected Information is shared

Data collected by the website is used only for the purposes indicated above. Information will not be disclosed or made available to any third party unless we are required to do so by laws.

We may share your information in the following ways:

  • We may share your information with our service providers who manage our customer information and perform services on our behalf, such as sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
  • We may share your information when we team up with another company to offer or provide product, services or promotions to our customers.

Parties To Whom We Disclose Information

Zentor HK Limited does not disclose or make available your information to anyone without your consent except in the following situations:

  • To comply with the validity issues and enforceable subpoena or summons, a court order, or as requested by other government or law enforcement authority.
  • To investigate network abuse or a violation of our Terms and Conditions of Use or other published guidelines.
  • As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiative by or against us.
  • If you engage in (or are reasonably suspected of engaging in) any illegal activities.
  • To provide information to affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with any requests or inquiries made by you.

We also reserve the right to report any suspected illegal activity to law enforcement agencies or bodies for investigation or prosecution.

In the event that a third party acquires all (or substantially all) of our business and/or assets, we may disclose your information to that third party in connection with the acquisition

Third Party Sites

The site may contain links to other websites which may or may not be owned or operated by us. We are not responsible for the privacy practices or the content of any of those websites, including their use of any information that is collected when visitors to our site click through links to those sites or link to the site through those other sites.

This Privacy Policy only addresses our site and disclosure of any information we collect from you. To the extent you disclose personal information on other websites, even those to which you have linked through the site different rules may apply to their use or disclosure of that information to third parties and we shall not be held liable in respect thereof. You are hereby advised to verify and confirm the different rules that may apply to your use or disclosure of information to third parties. We do not control the privacy practices and customs of any website controlled by a third party before disclosing any personal information on that site.

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential information; it is accordingly, subject to our company’s security procedures and policies regarding protection and use of confidential information.

After information reaches Zentor HK Limited, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Zentor HK Limited.

Zentor HK Limited will make all reasonable efforts to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons. However, we give no warranty against third parties hacking into the data or any unauthorized access to the data by anyone. Neither do we give any warranty as to the correctness or accuracy of the information that we collect, use or disclose in this website.

We shall keep your information only for as long as necessary to fulfill the purpose for which it is being collected. We may also retain archived personal data for statistical purposes.

Further Information

Should you have further questions regarding this Privacy Policy, the practices of this Website and your interaction with it, or to request access and correction to your information, please contact Zentor HK Limited at [email protected]

This Privacy Policy is subject to change at all times and from time to time without prior or separate notification and you hereby agree and confirm that you will abide by whatever change(s) made to the Privacy Policy. Any change will be posted to our Website.