Organisation Structure & People
Have you clarified roles and accountability in the new venture with your prospective partner? How can you ensure the local management team will reflect your brand philosophy? Who conducts training programs?
Does your prospective partner understand your social compliance obligations? How are customer complaints currently handled by your prospective partner?
Building a skilled, agile local team can deliver significant growth goals and become a key competitive advantage when launching a new business. And like other regions, a failure to focus on reward and retention plans in Asia will agitate staff turnover and disrupt operating efficiencies, inviting early failure and investment loss.
Zentor Asia supports clients with a ‘people’ framework- tools that enable you to build an operating philosophy that reflects your partner’s principles integrated with your global brand values.